Privacy Policy

This Privacy Policy describes how Hopson Lumber Co ("we", "us", or "our") collects, uses, and discloses your information when you visit or make a purchase from our website (the "Site").

1. Information We Collect

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information (processed securely by third-party payment processors)
• Account login details, if applicable

Automatically Collected Information

We may automatically collect certain information about your device and usage of the Site, including:

• IP address
• Browser type and device information
• Pages viewed and actions taken on the Site
• Referring URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and deliver orders
• Communicate with you regarding orders, inquiries, or customer support
• Manage accounts and transactions
• Improve and optimize our website and services
• Detect, prevent, and address fraud or security concerns
• Send promotional or marketing communications, if you opt in

3. Sharing Your Information

Hopson Lumber Co does not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

• Payment processors
• Shipping and delivery providers
• Website hosting and analytics providers
• Email communication and marketing services

These third parties are authorized to use your information only to perform services on our behalf.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enable essential website functionality
• Remember user preferences
• Analyze website performance and traffic

You may disable cookies through your browser settings; however, doing so may affect certain features or functionality of the Site.

5. Email Communications

If you choose to receive marketing emails from us, you may opt out at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

We may still send transactional or service-related emails necessary to complete orders or manage your account.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders and provide services
• Comply with legal, tax, or accounting requirements
• Resolve disputes
• Enforce our policies and agreements

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your data, subject to legal requirements
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet is completely secure.

9. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Hopson Lumber Company
• 918 South Main Street
• De Soto, MO 63020
• Email: sales@hopsonlumberco.com